CX Sentiment Dashboard
Last updated
July 17, 2026
| Line of business | May 18-24 | May 25-31 | Jun 1-7 | Jun 8-14 | Jun 15-21 | Jun 22-28 | Jun 29-Jul 5 | Jul 6-12 | Jul 13-19 |
|---|---|---|---|---|---|---|---|---|---|
| Account Management | -17.40baseline | -16.43+1.0increase | -12.65+3.8increase | -13.13-0.5decrease | -15.48-2.4decrease | -12.36+3.1increase | -14.57-2.2decrease | -13.27+1.3increase | -14.43-1.2decrease |
| Tech Support | -10.96baseline | -14.21-3.3decrease | -12.41+1.8increase | -12.35+0.1increase | -11.22+1.1increase | -13.75-2.5decrease | -14.57-0.8decrease | -12.18+2.4increase | -13.66-1.5decrease |
| Mobile Repair | -4.52baseline | -2.09+2.4increase | -5.43-3.3decrease | -8.64-3.2decrease | -5.06+3.6increase | -2.80+2.3increase | -3.85-1.0decrease | -6.44-2.6decrease | -6.440.0no change |